Pain Plane

 Pain on the plane. 

So we have been looking at the perfect letter of complaint. We have taken a recent example that happened to me, a flight in which I lost my luggage on a trip to Mexico, and students from the Access and CAE courses have attempted to write a good letter using this presentation. Click below.

Letter of complaint presentation

So how have they done? Well first of all what do you think. Click below to see some examples.

Access Course

Here are some examples from the Access course.

One, Two, Three, Four, Five

Which is the best and why? Have a look at your classmates work and post the answer below.

CAE course

One, Two, Three, Four, Five, Six